Privacy Policy

Your personal information is treated with the greatest of care. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information.

Sensitive payment information such as credit card details are NEVER stored on the Internet with our system. All internet payments are processed through CBA meaning that not even the Wallgarden team views your credit card details or payment information when processing an order.

All our newsletters contain a link to unsubscribe. You will not receive newsletters from us again if you choose to unsubscribe. In order to make our emails more relevant and useful to you, our servers may receive a confirmation when you open email from us.

You will be included in our email newsletters mailing list (which include special offers, competitions, new product arrival alerts and other communication related to our services or the products we offer) if you subscribe to our newsletters or if you make a purchase from us or if you have requested that we notify you of an items expected arrival and we expect to receive other items that are similar or complementary. You will not be included in any of our mailing lists if you communicate with us for any other reasons. Every newsletter we send has an unsubscribe option at the top of the newsletter. This will always be clear and easy to locate. This will also include your email address that is subscribed. You may unsubscribe from any mailing list whenever you wish and you will be immediately removed as per your request. You also have the option of emailing admin@wallgarden.com.au and a member of our team will unsubscribe you if you provide them with the email address that is subscribed.

Wallgarden collects personal information online, including names, postal and e-mail addresses and phone numbers. Wallgarden may also collect business information from sole proprietorships that apply for membership and for program participation, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.

We will use your personal information only for the purposes of processing your order and to communicate effectively with you. This communication includes but is not limited to; emailing you tax invoices, dispatch and tracking information, returns and exchange authorisations, etc. As a condition of sale we reserve the right to email you special offer promotions that we believe will be of interest to you. You may, once you have placed your order, advise us that you are not interested in these offers and we will consequently not send these to you. To do this please send this request to admin@wallgarden.com.au. In any event, you may, at any time, unsubscribe from any special offer promotions we send you, and your unsubscribe request will be actioned immediately. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.

We never sell or rent your personal information. Wallgarden, may release personal information under the following circumstances:

• Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
• Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
• To appropriate persons, where your communication suggests possible harm to others

This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

This Privacy Notice and our Terms of Use may change over time and the use of information which we gather now is subject to these Notices and Terms as modified. If you visit our Website your visit and any dispute over privacy is subject to this Notice and our Legal Notices, including the application of the laws of the State of Victoria, Australia.